Backpacker Deals

<ul>
	<li>Cancellations must be made 7 days in advance to receive a refund</li>
	<li>Cancellations within 7 days can either amend the date of the booking or receive the amount paid onto a gift card</li>
</ul>

We are a fully accessible facility with elevators, ramps, accessible bathrooms and welcome accredited Guide/Service Dogs. Wheelchairs are available, please ask on arrival.&nbsp;

The Marine Life Encounter&#39;s cow nose stingray feeding experience requires feeding from a platform with stairs and is not wheelchair accessible.

Feel like a VIP and explore behind the scenes at the Cairns Aquarium with&nbsp;a unique&nbsp;Marine Life Encounter.&nbsp;Get&nbsp;introduced&nbsp;to the inner workings of the aquarium, the amazing animals in its&nbsp;care and the conservation, breeding and research programs the Aquarium&nbsp;undertakes.

&nbsp;

In your small group, join the tour with your very own Ecologist guide&nbsp;who will personally escort you on an all-access 2-hour tour. This is the ultimate way to experience the Aquarium, discovering a range of&nbsp;different exhibits and sea creatures, with your guide explaining&nbsp;why they are so important to the ongoing health of our reef and waterways.

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Enjoy the opportunity to hand feed the Cownose sting rays with their favourite food on a specially designed feeding platform. At the River Monsters exhibit, scatter feed the awaiting giant Freshwater rays and Barramundi.

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Take a visit to the Cairns Turtle Hospital to meet the sea turtles in their care. Learn about their rescue, rehabilitation and conservation efforts and how you can help.&nbsp;After your day of discovery, you can relax and unwind with an optional two-course gourmet lunch at Dundee&rsquo;s Restaurant.&nbsp;

Duration

Start & End Time

Max Group Size

Pick-Up & Drop-Off

Minimum Age

Start & End Location

cairns

Cairns Aquarium

<ul>
	<li>Get up to $15 cash back per person when you book with us</li>
	<li>2-hour personally guided tour through the Cairns Aquarium, back of house &amp;&nbsp;into the Cairns Turtle Hospital</li>
	<li>Discover &amp; learn all about the range of marine life, their breeding programs &amp; conservation efforts</li>
	<li>River Monsters Fish Scatter Feed</li>
	<li>Exclusive hand feeding of Cownose&nbsp;Stingrays</li>
	<li>Choice of including a relaxing 2-course lunch at Dundee&#39;s Restaurant</li>
	<li>Departs from the meeting point at&nbsp;5 Florence Street, Cairns City</li>
</ul>

The Cairns Aquarium and Reef Research Centre Pty Ltd, trading as Cairns Aquarium, 5 Florence St Cairns is open for General Admission daily including Public Holidays from 10am &ndash; 3pm with last admission at 2pm. Aquarium by Twilight is available Wed to Sat from 3.45pm &ndash; 7.30pm

All advertised retail prices are AUD incl GST and subject to change

All persons entering the Cairns Aquarium are admitted subject to the following regulations:

General Terms and Conditions 
All persons entering the Cairns Aquarium must hold a valid General Admission ticket that must be retained at all times and submitted for inspection if required by any member of staff. Failure to produce a valid admission ticket or receipt on request, may result in removal from the attraction. 
Tickets available include Adult (15+ years), Child (3-14 years), Family Ticket (2 Adults + 2 Children) and Concession (upon presentation of a recognised Seniors, Student, Pension or Carers Card) Please note: Health Care Cards are not accepted as a Concession Card 
One Companion Card holder may enter free of charge with each person with a disability 
Children under 3 years of age are admitted free to Cairns Aquarium. Children aged 14 years and under must be accompanied at all times by a responsible adult aged 18 years or over. 
General Admission tickets are valid for 1 day entry. To enable re-entry on same day, visitors must retain entrance ticket to show to Admissions counter. 
General admission tickets purchased directly from Cairns Aquarium admissions or Cairns Aquarium website, may be upgraded to an Annual Pass during the guests visit and upon presentation of the admission receipt. Tickets purchased via third party resellers are not available for upgrade to an Annual Pass. 
Once acquired, whether by purchase or on a complimentary basis, entry tickets and gift cards are non-refundable, non-transferable and void if altered. If Cairns Aquarium reasonably believes that a ticket is not valid it will not be honoured. If lost, tickets will not be replaced. Entry tickets are not valid for special events that require a separate admission charge. 
Unless specified tickets will include entry to most, but not all, areas of Cairns Aquarium. Entry to restricted areas or animal encounter enclosures require additional payment. 
Tickets under special promotions may be subject to availability and to any terms and conditions affecting the particular promotion. 
The Cairns Aquarium will endeavour to have all displays open but reserves the right without notice or refund to change operational hours, temporarily close exhibits or restrict visitor numbers. 
Lockers are available for a small charge to store your personal belongings; Cairns Aquarium accepts no responsibility for damage or loss of goods stored in lockers.

&nbsp;

Online Tickets 
All tickets purchased online require the visitor to produce evidence of purchase upon arrival at Cairns Aquarium. Ticket/s will be sent to the contact details nominated by the visitor at time of purchase upon successful completion of the transaction. 
Tickets booked online are subject to an online booking fee. 
Foreign exchange fees may be applied to some transactions at the discretion of the guest&rsquo;s bank or card issuer. 
All orders are subject to credit card approval. Pre-booked credit card purchases will require validation on check in at Cairns Aquarium Admissions (i.e. customers are required to provide the same credit card that was used for original purchase for sighting). Management reserves the right to take reasonable action to safeguard against credit card fraud.

&nbsp;

Marine Life Encounter 
Children must be 12+ years to hand feed Cownose rays, children under 12 will be substituted with a souvenir gift 
This experience requires feeding from a platform with stairs and is not wheelchair accessible

&nbsp;

Dive with the Sharks 
Divers must pass the Dive Medical Declaration, failure to do so will require an Australian Recreational Dive Medical (AS4005.1.) obtained from a Hyperbaric Doctor 
Minimum age for diving is 14 years old. Any diver under the age of 18 requires parental consent and attendance at the briefing on the day of the dive 
Non-English-speaking guests must be accompanied by a translator for English dive briefing 
Consumption of alcohol 8 hours prior to dive is not permitted 
Aircraft travel within 12 hours of dive completion is not permitted

&nbsp;

Refund Policy 
Cancellations must be made 7 days in advance to receive a refund 
Cancellations within 7 days can either amend the date of the booking or receive the amount paid on a gift card.

&nbsp;

Photography 
We love it when our guests enjoy taking and sharing images of the many amazing animals that live at the Cairns Aquarium but please note:

All images you take are for your personal use and cannot be used for commercial purposes without written consent from Cairns Aquarium. 
For the health and safety of our animals, please do not use flash photography. 
Photo extension poles (selfie sticks), as well as all electronic devices may not be used to cross into the exhibits. 
Professional Photography 
Cairns Aquarium or other authorised parties may carry out photography and/or video recording in the attraction, which may feature visitors. By accepting these Regulations, you agree that Cairns Aquarium or any authorised party may use such images in perpetuity in any promotional, advertising or publicity material. 
To obtain professional photography or videography consent, please note that fees may apply. For permission to film please contact: reservations@cairnsaquarium.com.au outlining your project and filming requirements. 
Accredited Service Animals 
For the safety of your pet and our animals, pets are not allowed in our facility. Accredited assistance animals are permitted in accordance with the Disability Discrimination act, we reserve the right to request evidence of legal documentation and an identification jacket for your service animal. For the safety of our visitors and your pets, we request that pets not be left unattended at any time outside the attraction.

&nbsp;

Behaviour Policy 
Cairns Aquarium is committed to providing a friendly, safe and welcoming environment for visitors of all ages. Visitors are expected to behave in an appropriate, respectful and positive manner when interacting with other guests, our staff and animals. 
Unruly or unsafe behaviour that endangers people or animals, disrupts other guests&rsquo; ability to enjoy their visit, or interferes with business operations will not be tolerated and can result in ejection without a refund. Standing on rails or structures is strictly prohibited. 
When deemed necessary, all bags, backpacks, and packages may be inspected prior to entering or departing the Aquarium. Cairns Aquarium retains the right at all times to refuse admission or request visitors to leave if they are in violation of our policies. 
If at any time during your visit you are made to feel uncomfortable, unwelcome or unsafe, please report your concern to an Aquarium staff member. 
Prohibited Items 
For the health and safety of guests and our animals the following items are not permitted:

Alcoholic beverages, cigarettes, recreational drugs or offensive weapons 
Roller blades, roller skates, skateboards, child scooters (These items may be left with admission staff and collected upon exiting) 
Laser pens and pointers 
Noise making devices including stereos or other electrical equipment 
Any other items deemed to be dangerous or inappropriate by Aquarium staff 
Plastic bottles, straws and lids can fall into animal habitats and be very dangerous to the animals. While these items are not prohibited, we do ask that you take care and dispose of these items responsibly in the garbage receptacles provided. 
Balloons and bubbles can also pose a risk to animal health and visitor safety, so please leave at the Admissions desk and collect after your visit. 
Smoking 
As per the Queensland Smoking Regulation by-law, smoking (including e-cigarettes or vape pens) is prohibited anywhere on Aquarium property, including outdoor areas unless signed as a designated smoking area. 
Emergency Services 
Missing Persons &ndash; In the event that a child or someone with a medical condition or special needs goes missing, please alert a staff member immediately and they will accompany you to a designated meeting spot and ensure the search protocol commences. 
First Aid &ndash; In the event that you or someone in your party requires first aid, please alert a staff member right away. They will call our first aid attendants to assist you. 
Lost and Found &ndash; If you notice that you have lost something during your visit and you are still in the Aquarium, please notify a staff member. If you notice the item is missing after you leave the Aquarium, please contact us on 4044 7300 or email reservations@cairnsaquarium.com.au and we will endeavour to locate it. 
Privacy 
Any credit card data collected during online or admission sales is used only for the purpose of transaction and will not be stored permanently. 
The Cairns Aquarium operates surveillance cameras both internally and externally to ensure public and property safety, and for the investigation of criminal offences. Should an incident occur, footage may be provided to the Queensland Police. Your information will not be given to any other persons unless required by law. 
Personal Information 
Collecting your information is essential for us to provide our members with updated products and services, for market research and email communication. You may receive newsletters, promotional emails and special offers from us from time to time and we hope you find these emails informative however you may choose to unsubscribe at any time.

How do we collect personal information?

Collection may include requesting information by phone, filling out membership and annual pass forms, advising place of origin on check-in, providing your business card to us or e-mailing us your details. We only collect information when you knowingly provide it and may include your name, birthday, address, phone number, email address and purchase history. 
Do we disclose your personal information to anyone?

We are committed to protecting the privacy of our visitors in line with the Australian Privacy Policy Principles in the Privacy Act 1988. We may disclose your personal information where you have consented to us doing so, or where we are required or authorised by law to disclose your personal information. We will never sell or licence out Personal Information to third parties, however we use personal information for digital marketing purposes and work with third party email service providers Wordfly and Mailchimp to send emails to our marketing databases. 
Is your personal information secure?

We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. When your information is no longer required or you advise us you no longer wish to be contacted, we securely destroy it from our systems unless where it is required for legal purposes. Please notify us immediately of any unauthorised use of your account.

<ul>
	<li>Minimum age is 3 years</li>
	<li>Minimum 2 &amp; maximum 4 guests per booking</li>
	<li>Time of arrival must be advised at the time of booking to confirm the personal ecologist guide</li>
	<li>Must be booked and confirmed by 2.00 pm a day prior</li>
	<li>Due to safety reasons, children under 12 years old may not hand feed the cow nose stingrays but will be provided with a souvenir gift as an alternative</li>
</ul>

Marine Life Encounter - Cairns Aquarium

Marine Life Encounter without Lunch

cairns aquarium tours

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cairns marine life encounter

Cairns Aquarium Marine Life Encounter Ticket

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Backpackerdeals

Enjoy a personally guided behind-the-scenes tour of the Cairns Aquarium on a Marine Life Encounter, hand-feed cow nose stingrays and visit the turtle hospital.

Marine Life Encounter Cairns Aquarium | Backpacker Deals

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Marine Life Encounter - Cairns Aquarium

Marine Life Encounter - Cairns Aquarium

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Marine Life Encounter - Cairns Aquarium

Marine Life Encounter - Cairns Aquarium

Marine Life Encounter - Cairns Aquarium Highlights

What to Expect

Frequently Asked QuestionsHide all

Reviews for Marine Life Encounter - Cairns Aquarium

Policies

Join Backpacker Deals and get $15 off your next adventure!

Frequently Asked Questions