East Coast buses come with free WiFi, USB chargers, air-conditioning, reclining leather seats, and a restroom.

Your booking number is a unique 8-digit number assigned to your pass at the point of sale. You can use this to access your pass details on the Greyhound Australia website. Your PIN is a unique 4-digit number that acts as the password for your booking; you can use it to edit your pass details.

You can do this at any time online in your My Greyhound account if you have an one set up, or by visiting Manage Booking and entering your booking number and PIN. Online changes can be made up to 1 hour prior to departure. You can change or delete trips, or add new ones, as many times as you like. To change your booking via the Greyhound Australia Call Centre up to 15 minutes prior to departure, please call 1300 473 946.

Once you have added your trips to your pass, simply show the driver your booking number when it’s time to board the coach (no need to print anything out - your phone is fine!). Make sure to have some photo ID handy in case you are asked to present it.

You will be able to re-book the trip, however you won’t receive any additional days.

No. Each pass is unique to the person it was originally issued to. If you no longer need your pass, please call 1300 473 946 for assistance.

We recommend you bring a charging cable and your favourite device to take advantage of our in-seat USB chargers and free WiFi. We also recommend you bring earphones, a jumper, a bottle of water – and, depending how long your trip is, a blanket, a pillow, and ear plugs.

You can bring two pieces of checked baggage at a maximum of 20kg (44lb) each. You’re also entitled to one piece of hand luggage at a maximum of 8kg (17.6lb).

You can bring three additional items of checked baggage weighing a maximum of 20kg (44lb) each at a cost of $10 per item. After those additional three items, extra baggage will be charged at standard freight rates.

Visit: https://www.greyhound.com.au/travel-information/faq

The East Coast Whimit Travel Pass allows unlimited travel along the East Coast on any of the Greyhound services between Melbourne and Cairns, back and forth in any direction, for as many consecutive days as purchased.

You can also start your travels at any of the stops available.
 

Popular stops include:

• Melbourne, VIC
• Canberra, ACT
• Sydney, NSW
• Newcastle, NSW
• Coffs Harbour, NSW
• Byron Bay, NSW
• Gold Coast, QLD
• Brisbane, QLD
• Noosa, QLD
• Rainbow Beach, QLD
• Hervey Bay, QLD
• Airlie Beach, QLD
• Townsville, QLD
• Mission Beach, QLD
• Cairns, QLD

& more!

The exclusive $50 travel voucher can be used to be book tours & activities on our website so you can do more on your travels!

Just contact our friendly travel experts to claim your voucher in one the below ways:

• Send us a message on chat!
• Give us a call on the number specific to your region:

  • 1300 358 071 (AU)

  • 0800 461 254 (NZ)

  • +1 (240) 786-1143 (US)

  • +61 (7) 3130-0516 (Intl)