No you don’t. Everyone can enjoy rafting on either river with no rafting experience. You will be given training and a full safety briefing before the trip starts. All of our qualified and certified guides will be able to give you any extra personal instruction you may need while in the raft.

You will need a swimsuit and a towel. There are hot showers after the trip. Anything valuable should be left behind at your accommodation or there are secure lockers at our base.

Yes we recommend that you do, especially during the peak seasons because space can be limited. This is also true for mid winter and school holidays.

We can transport you from any location in the Taupo township.

Complimentary transport is limited and is only provided for the 12 midday Winter trip and 2pm Summer trip.
We can also pick you up from accommodation in Whakapapa Village, National Park and Ohakune Villages. There is a transportation fee and spaces are limited. Please call us for more information.

Generally no. We recommend you only wear swim wear as the wetsuits work best when they are close to your skin. Any clothing such as cotton t-shirts or jeans under the wetsuit prevent it from working effectively and will actually make you colder. The only exception to this is if you have specific merino wool or polyester thermal underwear, however we find that most people are warm enough with the wetsuit and additional layers that we provide given the specific conditions on the day.

We provide wetsuit booties for when you are on the river, so you can wear your normal shoes to the rafting base.

Yes you can, although we recommend that cameras are left behind at the hotel as we cannot guarantee their safety against damage even if waterproof. However if you would still like to take a camera on the rafting trip, we recommend the cheap disposable waterproof cameras which we also have for sale.

For safety reasons Go-Pro or similar cameras are allowed if on a wrist or chest harness mount.
Note: we do not allow head mounts as they have caused injuries to other passengers in the past.

Yes there are. There will be a professional photographer with you at the start of the trip and again at the last rapid taking photos. You will be able to view and purchase the photos at the end of the trip when you are returned to the shop.

We also provide a video service were you can purchase interactive HD footage from your adventure.
Enquire when booking if you are interested in purchasing footage from your trip.

Some medical conditions may prohibit you from whitewater rafting but most will not. It’s very important however that if you do have a medical condition that you let our staff know prior to rafting, this is not to stop you from rafting but to inform your personal guide so that they can help in the unlikely event that something does go wrong. If you require medication for your condition (eg. asthma inhalers), you will need to bring that with you in case it is needed.

There is no maximum age or weight limit for rafting however the person must be able to fit our gear and safety equipment. We do have a number of extra large wetsuits but ask that you are physically fit and able to swim.

Ultimately it will be at the discretion of the trip leader and guides as to who is appropriate to participate in the rafting trip.