• As this is a vaccinated site, all visitors (aged 12 years, 3 months +) will need to show their Ministry of Health issued My Vaccine Pass to board. Your pass will be scanned by a team member – please have a digital or physical copy ready for this upon arrival.

• All visitors must continue to scan in using the Covid Tracer app or register their visit in writing at our entry point.

• If you are unwell, please stay at home and call Healthline if you’re experiencing any COVID-19 symptoms. Please continue good hygiene practices when visiting – sanitiser is available throughout the experiences.

• During the Covid-19 restrictions, while mask wearing is mandatory, The Supplier will be replacing this requirement with the wearing of buff style face covering as they are more practical for this activity than masks, or if normal style mask then it will need to be tucked inside wetsuit.

 Check in location is conveniently located at 88 Beach Street (opposite the Crowne Plaza Hotel). Alternatively you are welcome to self drive out to the Raft Base located at 1 Arthurs Point Road, Arthurs

As well as the scenery, there are a few differences between the rivers such as the grade/ranking of difficulty of rapids, the number of rapids rafted on the river and the swimming ability needed by rafters.

Shotover River – Grades 3-5 which means it’s more exciting to raft and harder to navigate. There is a higher risk of falling out the boat. The river has more rapids than the Kawarau – including a section where you raft 170m through the Oxenbridge tunnel. You must be able to swim on this river. The road to the Shotover River is via Skippers Canyon – a narrow dirt track road that hugs the sheer cliff face of the canyon.

Kawarau River –Grades 2-3 (however occasionally Grade 2-4 at higher water levels), which means it’s easier to navigate with low risk of falling out of the raft. There are flat stretches of river between the rapids which means there’s a chance of some water fight action. There’s an opportunity to race your friends on the other rafts or jump out and swim in the flat water between the rapids. The Kawarau River is a much deeper and bigger river and flows through some spectacular Central Otago vineyards. The trip ends with a 400 metre long, Grade 3 rapid.

Yes, you can. We recommend a sports strap or tie for glasses. We can’t guarantee the safety of your glasses so if you can do without them then do so.

The rafts are large enough to carry six or seven people plus your rafting guide. If you’re travelling with friends or in a group, we can generally organise it so that you are together in the same raft.

Kawarau River – The drive to the start point on the river is via Arrowtown and takes about 25 minutes. You then raft away from Queenstown and exit the river at Gibbston Valley. From there is takes about 30 minutes to return to the raft base.

The changing rooms have cubby holes available to put your clothes in. A communal locked locker is available for valuables.