Polynesian Spa Pavilion Pools Entry (ages 12+) Highlights
- Get up to 10% cash back per person when you book with us!
- Access to three acidic mineral hot pools and five cascading spring alkaline mineral hot pools
- Access to deep spring alkaline stand-up pool
- Pools between 36 degrees - 41 degrees
- 40oC alkaline mineral hot pool overlooking Lake Rotorua
- Reflexology walk
- Spacious changing rooms and showers with private cubicle options
- Free storage tubs
- Recommended soak time is 2 hours
What's Excluded
- Towels can be hired - check with the venue for pricing
- Swimsuits and swimming shorts can be hired - check with the venue for pricing
- Secure lockers for belongings and valuables (or free storage tubs) are available - check with the venue...
Why Do We Love This
This is a unique way to experience Rotorua's famous geo thermal activity. We love the inclusion of a reflexology walk that helps you relax even further.
What to Expect
It's time to relax in Rotorua. Nestled on the shores of Lake Rotorua, Polynesian Spa is a geothermal bathing experience like no other. It's a soothing retreat where you can experience wellness sourced from Rotorua’s very own backyard. Polynesian Spa is recognised...
Frequently Asked Questions
If you are allergic to sulphur-based drugs we strongly recommend not bathing in thermal pools as skin reactions may occur.
For the health and safety of both you and the therapist, if you have a cold or flu you cannot receive a therapy. Soaking in the waters is fine however to stop the spread, we ask that you consider other bathers and only come to Polynesian Spa when you have recovered.
We recommend that pregnant women are cautious when bathing in hot mineral water and only soak in the low temperature (33oC – 38oC) alkaline Rachel Spring hot pools, while ensuring a high intake of fluids and breaks in between. We do not recommend pregnant women bathe in the acidic Priest Spa hot pools. Some pregnant women choose to only soak their feet.
Swimwear has to be worn when bathing in the pools. Rash shirts, board shorts or other clothing using synthetic fabric such as lycra, nylon and polyester are permitted. Cotton shirts and pants including underwear are not permitted to be worn in the pools at any time. Babies must wear swimming nappies.
All pools meet stringent water quality standards. The law states that we must change the water in our mineral pools every 4 hours. We meet these legal requirements, and in some pools the water is changed every 3 hours. During the day there is a constant supply of fresh mineral water entering the pools. All pools are emptied, cleaned and refilled with fresh hot mineral water over night.
The chlorinated family pool is not emptied daily, but water is maintained constantly by the filter and chlorination plant to regulated levels.
Yes, Polynesian Spa is wheelchair accessible; however we do not have hoists into the pools.
Reviews for Polynesian Spa Pavilion Pools Entry (ages 12+)
28 Reviews
Total review count and overall rating based on Backpackerdeals and Travello reviews.


All Reviews
1/21/2024
Nice and relaxing, especially when it was raining a little
10/2/2023
As always a very nice moment at the Polynesian Spa Roturua
7/31/2023
Excellent service, and the spa is really great with the beautiful view.

11/6/2022
Great way to unwind tired from a travel day
11/6/2022
Hade a great time, a good way to unwind tired from a travel
6/17/2022
It was a good way to quickly visit places . Our guide was pleasant and knowledgeable
6/17/2022
We enjoyed our tour very much, it was stress free, personable and informative. We would highly recommend it!
6/17/2022
Our guide was one of the best tour guides we've encountered. His knowledge made the tour more enjoyable.
6/17/2022
My wife and I enjoyed every bit of the tour. The tour guide was very knowledgeable
6/17/2022
Excellent tour to see all the sites! Would definitely recommend.
Policies
- Minimum age is 12 years old
- There is no access from one bathing area into the other bathing areas. Bathing areas must be booked seperately
- There is no time limit for bathing in the Pavilion Pools or Family Pools. Guests do not need...
- Cancellations made 12 hours or more prior - no cancellation charge
- Cancellations made inside of 12 hours - 100% cancellation fee
A Refundable Booking is available at checkout. This will provide 100% refund for one of the many reasons included via our terms - including adverse weather, sickness or delays with transport.
All customer cancellation & refund requests are also subject to our website’s own refund conditions.